Port Isabel Service Processing Center

Visitation hours: A - Z 8 a.m. to 6:30 p.m. Last entrance at 5:30 p.m.; A - F 8 a.m. to 1 p.m.; G - L 1 p.m. to 6:30 p.m.; M - R 8 a.m. to 1 p.m.; S - Z 1 p.m. to 6:30 p.m.; A - Z 8 a.m. to 6:30 p.m. Last entrance at 5:30 p.m.. Only 1 minor at a time may accompany an adult during a non-contact visit. Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

Facility staff will not have access to ERO eFile at this time; legal representatives should download copies of their submitted G-28 for any in-person or remote legal visit. To ascertain the identity of your client's Deportation Officer, contact the Port Isabel Service Processing Center to obtain that information at (956) 547-1700 Please note that a G-28 must be on file for any information to be disclosed.

An attorney needs a signed G-28 on file to be recognised. See finding and helping a detained person.

Letters sent to detainees must include the last four digits of the detainee's A-number (File Number), plus the sender's name and address. A mail pick-up and delivery schedule is posted in all housing units. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. To enhance the safety of the facility, all incoming mail is subject to screening for contraband.